As a new patient, you will meet with a Business Office Representative to complete a patient information form and verify your insurance information. Please bring your insurance identification card(s) and a photo ID with you. A photocopy will be placed in your file. If you are covered by more than one insurance company, please let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If there is a change in your health coverage, please contact the office to update your records. If you belong to an HMO or PPO plan, please verify that our physicians are in the plan. Also, please inform our office if pre-certification is necessary with your plan.
Co-payments are payable at the time of your visit. We accept cash, checks, Visa, MasterCard or Discover.
Responsibility for all bills incurred remains with the patient. You will be billed for any balance due after we have heard from your insurance carrier. Our business office staff will be happy to assist you in developing a payment plan. If you need assistance with your insurance requirements, our staff will make every effort to help you – please call (309) 243-3500 or toll-free (866) 662-6564.