COVID-19 | Illinois CancerCare Update
Our Commitment to Keeping Patients & Employees Safe
Illinois CancerCare is aware that local hospitals are limiting imaging exams due to the COVID-19 crisis.
To help ease the hospital systems and reduce traffic flow, we are now offering extended hours in the Imaging and Lab departments in Peoria and Pekin. This will allow us to continue providing quality patient care while doing our best to protect our patients and staff.
As another precaution for both patients and staff, Illinois CancerCare is now proud to offer the option of telemedicine, allowing patients to see their provider from the comfort of home!
You may be called prior to your appointment to discuss your telemedicine options and to help guide you through the process. Once your appointment is set, you will receive an email or text link for easy access to your virtual appointment.
With the current shortage of Personal Protective Equipment (PPE), Illinois CancerCare is accepting donations of PPE, specifically N95 Masks. We are also accepting new/sealed packages of disinfecting wipes, hand sanitizer, non-latex powder-free gloves (all sizes), and non-latex powder-free sterile gloves (all sizes).
A donation drop off location has been set up near the back entrance of our Peoria facility:
Please send your address and a list of the supplies delivered to firstname.lastname@example.org. We appreciate our community showing up for our patients and staff at this time of need!
For patients picking up prescriptions from our Peoria clinic, please call our retail pharmacy at 309-243-3405 to arrange your curbside pick up time.
This temporary service is offered as an extra precaution to allow us to continue providing state-of-the-art treatment and compassionate, lifesaving care throughout our communities.
Illinois CancerCare has implemented strict protocols in order to best protect our patients and healthcare providers.
PLEASE call 309-243-3000 if you are displaying a respiratory cough, a fever, flu-like body aches, are feeling ill prior to your appointment with us, or if you have traveled within the last 30 days.
- No visitors will be allowed to accompany a patient to their appointment at all Illinois CancerCare clinics unless absolutely necessary. If a visitor is required, please limit to one person. It is preferred visitors drop off/pick up at the front door and do not enter the building with the patient – staff is available to help patients once inside the building.
- No children under the age of 18 will be permitted.
- All patients, visitors and staff will be screened prior to entering Illinois CancerCare clinics.
- All patients will be called two days prior to your appointment to discuss any COVID-19 symptoms and recent travel.
Illinois CancerCare has always implemented a high standard of cleanliness to protect our patients. We are taking additional measures to eliminate risk and ask you to do the same by following CDC handwashing and social distancing guidelines.
Thank you for trusting Illinois CancerCare and helping us keep everyone safe.
Illinois CancerCare recognizes COVID-19 as a serious illness. We are committed to doing our best to protect our patients and staff. Therefore, extra measures have been put in place to allow us to continue providing state-of-the-art treatment and compassionate, lifesaving care in our 13 clinic communities.
We have been closely tracking the news of COVID-19 and following the Centers for Disease Control and Prevention (CDC) recommendations. This is a rapidly evolving situation and we will continue to communicate as information becomes available. Illinois CancerCare is being extremely cautious and is prepared to respond as necessary and appropriate. Our planning is based on the guidance of the CDC, the World Health Organization (WHO), and state and local health departments.
Cancer patients who are undergoing active treatment are at a presumably higher risk than the general population. In order to provide a safe treatment environment, extra cleaning measures have been implemented. Illinois CancerCare is limiting all patients to just one caregiver accompanying them to our facilities. We are also prohibiting all external business, community partners, and vendors, as well as outside donations (blankets, hats, etc.) until further notice to eliminate unnecessary risk and exposure to patients and staff.
All patients who have traveled within the last 30 days or are exhibiting any flu like symptoms (fever, cough, runny nose, sore throat or shortness of breath) need to call 309-243-3000. In addition, all patients will be called two days prior to their appointment to discuss any travel within the last 30 days, possible exposure through others, and any flu like symptoms. If exposure and symptoms are identified, Illinois CancerCare will work closely with each patient to discuss options such as telephone conferencing or appointment rescheduling.
As a reminder, the most effective way to stay healthy is through best health practices to minimize the spread of infectious diseases. Steps everyone can take at home include social distancing, effective handwashing and keeping your house disinfected and clean. For more information on COVID-19, visit cdc.gov and dph.illinois.gov.