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Illinois CancerCare is seeking a Medical Office Assistant Tech I who is positive and caring, able to communicate clearly, and build good working relationships with patients, public, staff, and providers.  Primary duties include pulling and preparing medical records, scanning and indexing information in electronic medical record, filing, copying, answering phones, and faxing.  Also, will be cross-trained to assist with clinical duties such as rooming patients, assisting nurses in the treatment room, and maintaining stock.

Medical Office Assistant Tech I Full Job Description

Our Values
• Patients first
• Treat others with respect and compassion
• Open and timely communication
• Commitment to research
• Invest in personal and professional development
• Take ownership in our practice
• Positive Attitude

POSITION PURPOSE/SUMMARY
Perform clerical and clinical duties to help maintain a smooth patient flow throughout the clinic. May be responsible for clerical duties such as screening and answering incoming phone calls, faxes and messages, maintaining medical records in established paper and electronic formats, and pulling and preparing charts in advance per physician schedules. Also, may be responsible for clinical duties such as assisting with patient care by calling patients into the exam rooms, recording weights and vital signs, working with nurses in the treatment room, maintaining adequate stock of clinical supplies, and maintaining communication with clinic physicians, both inter-office and satellite areas.

EDUCATION AND EXPERIENCE PREFERRED
High School graduate or GED
Preferred MOA or CNA or equivalent experience.

IN LIEU OF EDUCATION, EXPERIENCE PREFERRED
1. Two years of medical practice experience with prior clinical medical office experience helpful.
2. General clinical experience preferred with some exposures to medical terminology.
3. Computer experience.

TRAINING AND LICENSURE REQUIRED
None

PRINCIPLE RESPONSIBILITIES AND DUTIES (IN ORDER OF IMPORTANCE)
Essential Clinical Duties (This list may not include all of the duties assigned.)
1. Checks appointment schedules and maintains that schedule in a smooth and courteous manner.
2. Escorts patients to exam rooms while displaying genuine concern and interest for the patient and his/her family, takes vital signs, heights, and weights and assists patients in patient flow through the clinic.
3. Aids in alleviating the anxiety level of patients and their family members by having a pleasant, warm and sincere disposition.
4. Reviews and updates patient medication list at every visit.
5. Assists in preparing patients for exams or procedures by providers.
6. Prepares, cleans, and maintains exam/treatment rooms and medical equipment.
7. Orders and maintains adequate clinical supplies and equipment for clinic functions both at Peoria and satellite clinics at the direction of the satellite clinic nurse.
8. Assists providers and nurses with minor diagnostic procedures such as pulse oximetry and pap smears.
9. Ensures lab reports are on patient’s chart for physician visit.
10. Acts as a liaison between the clerical staff and the clinical staff by assisting with retrieval and return of charts for physicians and nurses.
11. Works with the Nurses in the treatment room to ensure that patient’s needs are met.
12. In the treatment room under a Nurse Supervision and training may do the following:
i. Remove IV, Access ports, Remove needle from port.
13. Screens telephone calls for referral to nurse or physician.
14. Travel to satellite clinics as needed.
15. Performs clinic and clerical-related responsibilities as requested or directed.

Essential Clerical Duties (This list may not include all of the duties assigned.)
1. Maintain chronological and categorical placement of reports in the electronic medical record (EMR).
2. Pull order cards & prepare charts one day in advance per physician schedules.
3. Prepare Medical Records verifying that all necessary tests are available for the Physician or Mid-Level Provider as per the attachment on the Document Standard Policy.
4. Patient Information will be scanned and indexed into EMR’s per guidelines. As you are indexing, you will be expected to verify that all patient information is being indexed into the correct EMR. You will verify name and DOB for every result, note, etc. No duplicates.
5. All filing should be scanned into the EMR before prepping charts so that efficiencies can be increased. Filing, scanning and indexing should be done on a daily basis with minimal loose filing left over for the next Business Day.
6. Maintain proper public relations attitude in order to assure the oncology patients that their interest is of primary concern.
7. Dictation Edit and Dictation required and Signature policies to address dictation skips, incompletes and signatures pending will be followed. Correcting Physician/MLP dictation in a timely manner is imperative.
8. Copy and process records when requested with proper approval.
9. Answer telephones, receive and send faxes, take messages and give routine information in accordance with established procedures.
10. Send record requests to other requesting agencies for needed records.
11. Take in-patient hospital consults for the group as per policy.
12. Prepare death certificates.
13. Knowledge and use of Illinois Record Keeper.
14. Observe OSHA and facility policies and procedures.
15. Communicate to Illinois CancerCare staff and outside facilities in a courteous, professional, and helpful manner.
16. Follow policies and procedures set forth by Illinois CancerCare and/or the Clinical Services manager.
17. Follow all HIPAA regulations as outlined in the Policies and Procedures Manual.

SPECIAL PHYSICAL REQUIREMENTS
1. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
2. Requires standing and walking for extensive periods of time.
3. Occasionally lifts and carries items weighing up to 100 pounds.
4. Requires corrected vision and hearing to normal range.
5. Requires working under stressful conditions or working irregular hours.
6. Requires some exposure to communicable diseases or bodily fluids.
7. Requires frequent bending, reaching, squatting, stooping.
8. Clinical MOA’s / Record’s Technician must be able to operate office equipment such as, computers, telephones, faxes or copy machines.

SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS
1. The employee has limited exposure to toxic substance and is expected to be familiar with the dangers and proper handling of such.
2. The employee is exposed to communicable diseases and other conditions common to the clinical environment.
3. Safety policies and good health practices are to be understood and observed.
4. Work is performed in an office environment.
5. It involves frequent contact with staff and patients.
6. Work may be repetitious as well as stressful at times.
7. Contact may involve dealing with angry or upset people.

HIPAA Level of Security (as defined in IMPAC)
Security level – Administrative

KNOWLEDGE, SKILLS, AND ABILITIES
1. Good problem solving skills and flexibility.
2. Ability to build good working relationships with the patients, public, staff, providers and managers.
3. Ability to communicate clearly.
4. Ability to understand and respond to detailed oral and written instructions.
5. Posses the necessary skills of proper English, grammar and spelling.
6. Have knowledge of the medical record filing system.
7. Maintain confidentiality of sensitive information.
8. Knowledge of medical practice and care to assist in giving patient care.
9. Knowledge of examination, diagnostic and treatment room procedures.
10. Knowledge of common safety hazards and precautions to maintain a safe work environment.
11. Skill in assisting in a variety of treatments and patient care tasks as directed.
12. Skill in taking vital signs.
13. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
14. Ability to react calmly and effectively in emergency situations.

TRAITS
1. Maintain a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission and philosophy.
2. Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
3. Supports Illinois CancerCare’s Mission and Values.
4. Follows the practice and departmental standards of attendance, appearance, policies, and procedures, (including those that deal specifically with safety and confidentiality).
5. Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
6. Presents and promotes a positive public image of Illinois CancerCare in general. Exhibits pride in and loyalty to the practice.

 

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We are seeking positive and caring RNs who are looking for a great place to work! Help us fulfill our mission to provide comprehensive, compassionate care that enhances the lives our patients and their families. We focus on state of the art treatments while focusing on the leading edge research and medicines. Illinois CancerCare is one of the largest private oncology and hematology practices in the nation and we are proud to say that we have helped countless individuals overcome this disease to live healthy, inspiring lives. Our nurses provide general nursing care and functions as well as administer chemotherapy treatments to our patients. To be considered, you must have an active Illinois nursing license, two years of clinical experience, and strong interpersonal skills including the ability to work well with others.

Registered Nurse Full Job Description

Our Values
• Patients first
• Treat others with respect and compassion
• Open and timely communication
• Commitment to research
• Invest in personal and professional development
• Take ownership in our practice
• Positive Attitude

POSITION PURPOSE/SUMMARY
To provide nursing care and administer chemotherapy treatments to medical oncology outpatients. Works in conjunction with other clinic nurses and oncology physicians to provide counseling and education to patients and families. Each nurse will be assigned to a team consisting of a physician and one or two other nurses.

EDUCATION AND EXPERIENCE PREFERRED
Nursing degree and 2-4 years of clinical experience.

IN LIEU OF EDUCATION, EXPERIENCE PREFERRED
4-8 years of clinical experience, oncology or critical care experience a plus.

TRAINING AND LICENSURE REQUIRED
Illinois Registered Nursing License: OCN certification recommended but not required. (must be obtained within one year of employment)

PRINCIPLE RESPONSIBILITIES AND DUTIES (IN ORDER OF IMPORTANCE)
Essential Duties
1. Administers chemotherapeutic agents safely-interprets laboratory data correctly, assesses for side effects, uses proper administration techniques and initiates nursing protocol in the event of drug extravasation.
2. Performs general nursing functions, which may include mediport flushed, sterile dressing changes, foley catheterization and injections following necessary aseptic technique.
3. Assesses the patient in the office as well as over the telephone for:
a. Side effects of chemotherapy.
b. Toxicities of chemotherapy.
c. Oncologic emergencies.
d. Physical and psychological effect of the disease process.
4. Assesses the patient regarding:
a. Comfort and adequacy of pain control.
b. Nutritional needs.
c. Sexual dysfunction.
d. Quality of life.
5. Performs thorough nursing assessment and reports them in a concise manner to the physician.
6. Assists clinic physician performing diagnostic procedures which may include bone marrow aspiration and biopsy, lumbar puncture, paracentesis or other tests and procedures as directed by the clinic physician.
7. Reacts calmly and appropriately in emergency situations. Has adequate knowledge necessary to operate emergency equipment.
8. Triages patient’s phone calls in a prompt manner utilizing nursing knowledge and courtesy.
9. Maintains professional attitude and positive public relations with hospital personnel, pharmacies and other community resources.
10. Prepares, calculate dosages and mixes chemotherapeutic and biologic agents for administration accurately and safely according to OSHA guidelines.
11. Works at satellite clinics as required.
12. Follows all HIPAA regulations as outlined in the Policies and Procedures Manual.

Other Duties
1. Perform all other duties as requested or required.

SPECIAL PHYSICAL REQUIREMENTS
Requires full range of body motion, including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lift and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours. Requires exposure to communicable diseased or bodily fluids.

SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS
Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, chemotherapy, biohazardous specimens & wastes and other conditions common to a clinic environment.

HIPAA Level of Security (as defined in IMPAC)
Nursing

KNOWLEDGE, SKILLS, AND ABILITIES
Strong skills in interpersonal communications.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt and apply guidelines and procedures.

TRAITS
Follows the practice and departmental standards of attendance, appearance and policies and procedures (including those that deal specifically with safety and confidentiality) as set forth in the employee handbook.
Maintains a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission, values and philosophy.
Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
Presents and promotes a positive public image of Illinois CancerCare in general. Exhibits pride in and loyalty to the practice.

SUBMIT A RESUME »


Illinois CancerCare is seeking a IV Prep Specialist / Technician who can assist in the provision of pharmacy services to oncology patients. To be considered, you must have a current Illinois Technician License, certification as a National Pharmacy Technician (or plan to obtain), and two years experience in a pharmacy setting is preferred.

IV Prep Specialist / Technician Full Job Description

POSITION PURPOSE
Assists in the provision of pharmacy services to oncology patients

EDUCATION AND EXPERIENCE PREFERRED
Two years experience in a pharmacy setting preferred.

TRAINING AND LICENSURE REQUIRED
Current or Application for Illinois Technician License and National Pharmacy Technician Certification or plans to obtain.

PRINCIPLE RESPONSIBILITIES AND DUTIES (IN ORDER OF IMPORTANCE)
Essential Duties
1. Calculates correct dosages, prepares and mixes chemotherapeutic and biologic agents for administration accurately and safely, according to OSHA guidelines, as directed by the Director of Pharmacy Services or Lead Inventory Control Specialist.
2. Assists pharmacist in filling prescriptions.
• Completely and accurately enters prescriptions and prepare prescription labels.
• Checks for insurance coverage of drugs.
• Calls physician offices for refill authorization.
• Is aware of and maintains special handling requirements for specialty medications (e.g., REMS programs, drop-ships, safe handling of oral chemotherapy, etc.).
3. Maintains inventory control of all drug stock, including ordering, verifying orders received, proper recording and documentation, and shelving of product.
• Responsible for commercial drug, indigent drug, and samples.
• Verifies count of all drug used at the end of each day, including identifying, investigating, and resolving discrepancies when necessary.
• Rotates all stock and checks drug expiration dates routinely.
4. Maintains communication with wholesaler or the Lead Inventory Control Specialist with regard to stocking needs, shipping errors, etc.
5. Assists staff in ensuring proper stock levels of drugs are at each clinic.
•  Pulls drugs and supplies for clinics when needed.
•  Able to check stock levels for clinics at central console.
•  Communicates drug and stock shortages to nursing staff.
6. Maintains inventory control and proper accountability records of investigational drugs. Communicates with research department with regard to inventory needs and participates in audits as requested.
7. Performs other related duties as assigned/requested by the Director of Pharmacy Services or Lead Inventory Control Specialist.

8. Additional duties:
A. Work additional hours when requested;
B. Report to work area on time and remain available throughout the work day;
C. Communicate to outside facilities in a courteous, helpful manner;
D. Cleans pharmacy equipment, utensils, and work areas;
E. Attends required meetings and participates in committees as requested;
F. Observes OSHA and facility policies and guidelines;
G. Maintains patient confidentiality.

SPECIAL PHYSICAL REQUIREMENTS
Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Ability to work on a desktop computer for extended periods of time. May require working under stressful conditions or working irregular hours.

TYPICAL WORKING CONDITIONS
Frequent exposure to toxic substances, including chemotherapeutic, cytotoxic drugs and
Cleaning solutions, sticks or cuts by needles and other sharp items.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of pharmaceutical and related medical technology, metric and apothecary systems of weights and measurements, and medical safety standards to assist in manufacturing and working with pharmaceutical substances. Knowledge of chemotherapeutic and biological drugs and the dispensing function to check for correctness. Skill in establishing and maintaining effective working relationships with patients, medical staff and public and ability to communicate clearly. Ability to read, understand and follow oral and written instructions. Ability to perform arithmetical computations and use calculator.

TRAITS
1. Maintains a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission and philosophy.
2. Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
3. Follows the practice and departmental standards of attendance, appearance, policies, and procedures, (including those that deal specifically with safety and confidentiality).
4. Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
5. Present and promote a positive public image of Illinois CancerCare in general. Exhibits pride and loyalty.

SUBMIT A RESUME »


Illinois CancerCare is seeking a Clinical Research Associate to assist the physician investigators of Illinois CancerCare. To be considered, you must have a bachelor’s degree fin a science or health care field, preferably three years exposure in a medical setting and SoCRA/ACRO certification is welcomed, but not required. You will assist in all aspects of clinical trials, from screening and enrollment of participants, to treatment and follow up of research patients.

Clinical Research Associate Full Job Description

POSITION PURPOSE/SUMMARY
To assist the physician investigators of Illinois CancerCare in all aspects of clinical trials, from screening and enrollment of participants, to treatment and follow up of research patients. To assemble, record and monitor the research data for patients assigned to cancer and other disease-related research protocols in order to assure quality control and compliance with protocol specifications. Certification/licensure is currently not required.

EDUCATION AND EXPERIENCE PREFERRED
Bachelor’s degree in a science or health care field is required. Three years exposure in a medical setting is preferred.

TRAINING AND LICENSURE REQUIRED
SoCRA or ACRP certification is welcomed, but not required.

PRINCIPLE RESPONSIBILITIES AND DUTIES (IN ORDER OF IMPORTANCE)
Essential Duties
1. To work as a part of a designated disease site team as a specialist in those protocols.
2. To work with physicians and patients to screen and enroll eligible patients on clinical trials, following all protocol instructions without error throughout the patient’s course of participation.
3. To submit data in a timely manner with as few errors as possible.
4. To keep all protocol binders current and file materials in a timely manner.
5. To create all necessary source documents required for each protocol accurately, and prior to enrolling any patients.

Other Duties
1. Perform all other duties as requested or required.

SPECIAL PHYSICAL REQUIREMENTS
Requires full range of body motion including bending and lifting up to 50 pounds. Requires manual and finger dexterity and eye-hand coordination. Requires the ability to distinguish and transcribe letters and numbers without transposition. Requires the use of office equipment such as telephone, copier, fax machine, scanner, and computer. May require working under stressful conditions or working irregular hours.

TYPICAL WORKING CONDITIONS
Work is performed in a medical office/clinic in both an office environment and a clinic environment. Work is sometimes performed at the local hospitals. There is considerable contact with physicians, staff, and patients.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of medical terminology, human anatomy, and basic statistics. Strong human relation skills and verbal communication skills in order to relate satisfactorily to the patients and physicians. Ability to endure numerous interruptions without losing focus. Strong oral and written communication skills. Ability to work efficiently by organizing work routines and setting priorities. Attention to detail. Previous experience in clinical data management is preferred.

TRAITS
1. Maintains a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission and philosophy.
2. Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
3. Supports Illinois CancerCare’s Mission and Values.
4. Follows the practice and departmental standards of attendance, appearance, policies, and procedures, (including those that deal specifically with safety and confidentiality).
5. Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
6. Presents and promotes a positive public image of Illinois CancerCare in general. Exhibits pride in and loyalty to the practice.

SUBMIT A RESUME »

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"I have always been proud to work for Illinois CancerCare because of the physician's commitment to the patients; not in just the way everyone thinks a physician should care for their patient (there is that), but the behind-the-scenes support that goes on that many in the general public may not know about. Then, of course, there is the fact that Illinois CancerCare has the best patients.  I think I can vouch for everyone when I say that I wish there was never a need for a place to treat cancer patients. Unfortunately, there is and I can say that I feel that through the people I have met here over the years they have enriched my life and I thank them for letting me be a part of their care."

Angie

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Illinois CancerCareIllinois CancerCare, P.C.
8940 N. Wood Sage Rd
Peoria, IL 61615-7822


Phone: (309) 243-3000 or (866) 662-6564
Pharmacy Phone: (309) 243-3404

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