This information is for the Peoria Clinic only. For detailed information about each location, please see specific clinic instructions under Clinic Locations.

As a new patient to Illinois CancerCare, you probably have some questions about our facilities and preliminary procedures. The following information will give you an overview of what to expect and will help make your visit with us pleasant and stress-free.

Where do I go when I arrive?
You will be able to choose from ample parking upon arrival at our medical facility. If you have a disability and need handicapped parking, there are several handicapped parking spots available at the front of the building. Please take advantage of our circular drop-off area and volunteers who are available to help you inside the building.

Once inside, please check in with the receptionist who will direct you to your appointment location. If you are scheduled for lab work or an x-ray, this will most likely be handled before your visit with one of our physicians.

You may be wondering if your first visit with us will include treatment. The most likely answer is no - not until your physician makes a complete diagnosis and deems it necessary.

You will also receive information on the HIPAA Privacy Rule, which created national standards to protect individuals' medical records and other personal health information. The law enables patients to find out how their information may be used, and about certain disclosures of their information that have been made.

In addition, any concerns you have about insurance coverage will be addressed during your first visit by our healthcare team and billing professionals.

Where are the exam rooms located?
Our two-story facility is set up in a "pod" configuration. Three of the pods function as self-contained clinics, serving as a central location for four doctors and their support team of nurses and medical office assistants. Your doctor's office and exam rooms are located in one of the three pods. You will be greeted, examined, and treated by the same small group of healthcare professionals during each visit.

What will happen during my first visit with the doctor?
Before you meet one-on-one with an Illinois CancerCare physician, our medical assistant will take your vital information and make sure you are comfortable in one of the patient rooms. Your physician will discuss with you specific issues related to your blood disorder and/or cancer diagnosis and treatment. The doctor may need to run further tests to have a clearer understanding of the diagnosis or consider any special social service needs you might require at home.